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- What 96% of Product Managers do wrong (including you)
What 96% of Product Managers do wrong (including you)
and why users don't care about your product
A large part of my day goes talking to Product Managers and if thereās one thing that Iāve noticed almost all of them do wrong it's - not shipping.
If thereās one thing Iāve learned over the years of building products, itās this -
Always Be Closing Shipping
It doesnāt matter if itās a small change.
It doesnāt matter if itās not the perfect solution
It doesnāt matter if it doesnāt have all the features.
Pixel perfection, grand debates on the new push system, that epic feature that came out at the 12 AM brainstorming session - none of it counts unless itās shipped.
When you look back at your lives and products, it can feel like only a few things were important and really made a difference
Itās like that quote - āthe days are long, but the years are shortā
Change is gradual and continuous.
First iPhone vs The latest iPhone
To make sure you are always shipping, let me drop a truth bomb -
your users donāt give a fuck! Period.
And there is a lesson here.
No, not your LinkedIn lesson from ordinary happening.
But a reminder, for all product owners, designers, and researchers. (The folks who get on a daily standup call with their teams to approve or reject the next big feature, you know?)
The people who say āWe canāt do this, what will our users think?ā
Answer: Nothing
Your product is only a few minutes of your userās life.
NO ONE is waking up thinking about you.
NO ONE is making love thinking about the latest feature you rolled out.
This might come off as demotivating (after all, all PMs want to do is make usersā lives easier) but itās actuallyā¦ liberating
Donāt you find it freeing to know - deep within- that no matter what you do, no matter how eccentric or amazing or poor your latest rollout was - your users will gradually move on?
How is this not a gift?
Weāre quick to criticize our lowering attention spans, but I would like you to feel empowered by it.
Be willing to take risks, roll out something, test your hypothesis, offend a few users, get into a fight with the marketing team, and post an apology. Live a little. š§
The worst thing that can happen is your hypothesis will be incorrect and Rakesh from the marketing team will give you a smug everything you pass them in the corridor.
What Iām trying to say is - Always be Shipping
I would love to hear some more unconventional advice that changed your perspective on something - can be absolutely anything.
Also, tomorrow is the India vs Pakistan World Cup match šļø
How much do you think will Virat score - my bet is 121 not out š¤